hide alerts keeps getting turned on for a contact

icterusgularis Said:

“Hard-resetting doesn't work. I did that two days ago and it happened again today. This has been going on for months, even before I updated to iOS14. Another issue is that some messages don't show a visual or sound notification (or both), and then a message five minutes later from the same contact, does.[...]”

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Two things Come to Mind:

A. Log Out of and Back in to iCloud:

Perhaps it all needs to resync with iCloud. So, perform a new login session.

• Go Here: https://www.icloud.com

B. The Ultimate Solution:

Restore from a Backup:

Have any backups of your iPhone prior to all of this occurring? If so, then restore from one

Go Here: How to restore from iCloud Backup

icterusgularis Said:

"The hide alerts toggle on my wife's messaging info screen keeps getting turned off without my doing, with bad consequences. Have I been hacked?"

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A. Hacking?:

No one has hacked your iPhone, unless it is Jail Broken.

B. Messaging Screen:

Have you recently upgrade your iOS to version iOS14? What are these "bad consequences" you speak of? Messages screen readily disappearing is is a common issue reported for the iOS14 upgrade..

So, To Fix This: One solution is to Hard Restarting your iPhone.

Try a Hard Restart:

Made any recent changes, such as updates? Try this...

1. Go To: Settings
2. Tap: General
3. Tap: Shut Down (very-bottom).
4. Swipe: Line to the right
5. Wait: 30 Seconds
6. Power Back Up

Mines doing it with my work messages which is a huge deal when I get messages for work while at work and I don’t get the notifications because it hides the alert so I’m going to try these things too but mine all started after I did the last update smh