I have not used a different Apple ID to verify my student subscription eligibility, and I have made sure that I have been using the same Apple ID on my monthly billing email; however, I am still receiving this message. Once I attempt to move past it by clicking “continue listening” it takes me to Apple Music for a moment then it prompts me to verify my student account again. I am not a new Apple Music user.
Thank you for getting back to us with, sia95. It's appreciated.
Get Support -- If you'd like to speak with Apple Support, after selecting this link, choose Music, Apps & Services > Apple Music > Membership & Billing >No Thanks. Continue to start the conversation.
Cheers!
Hi there, sia95.
It appears that you're having a problem subscribing to an Apple Music Student membership. You're receiving a message that you used a different Apple ID initially, and we're glad to provide assistance.
Have a different problem? -- You'll need to seek help from UNiDAYS for this.
All the best.
Hello SnickZ, that is the situation that I am dealing with, how am I go about resolving that?
Apple Music Apple ID student verification Contact Apple Support
