Hi, I face many problems since I started connection with my new HP DeskJet Ink Advantage 5075 all in one, It always shown as offline and when I try scanning it says scanning is not available. While it is connected to the WIFI and it took the printing

Hi, I face many problems since I started connection with my new HP DeskJet Ink Advantage 5075 all in one, It always shown as offline and when I try scanning it says scanning is not available. While it is connected to the WIFI and it took the print

Posted on Feb 1, 2021 3:04 AM

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1 reply

Feb 3, 2021 6:55 AM in response to MMTG

Greetings, MMTG!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having issues with using your printer and scanner from your Mac. We suggest checking out this article to Solve scanning problems on Mac and this article to Solve printing problems on Mac. These articles will give you steps you can take for issues with using a printer or scanner form your Mac.


We also recommend checking out this article to Reset the Mac printing system to solve a problem to see if resetting the printing system resolves the issues for you.


Let us know the results and have a great day!

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Hi, I face many problems since I started connection with my new HP DeskJet Ink Advantage 5075 all in one, It always shown as offline and when I try scanning it says scanning is not available. While it is connected to the WIFI and it took the printing

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