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Unable to check for software updates (14.3 installed)

I can’t check for software updates in Settings. When I try it cycles for a while and then says:


”Unable to check for Update: an error occurred while checking for a software update”


I’ve reset Network Settings and Location settings.


this seems to also be impacting on installing updates from the App Store e.e Hearthstone update won’t install.


Any help much appreciated


iPad, iPadOS 14

Posted on Feb 1, 2021 5:18 AM

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Question marked as Best answer

Resetting the router has fixed the issue. Clearly it was affecting a few things as Sky box was also having On Demand issues.


Many Thanks.

Posted on Feb 1, 2021 5:49 AM

2 replies

Feb 1, 2021 5:22 AM in response to garethfromwinchester

It is possible that your WiFi router is unexpectedly blocking access to some internet/server resources - which might be resolved by a restart of your router.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


Unable to check for software updates (14.3 installed)

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