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I cannot delete apps from my iPhone XR. There is no menu that shows up, no "-" , no "x" or anything when I access the home screen edit.

How can I delete apps from my iPhone XR when there is no menu that shows up, no "-" , no "x" or anything when I access the home screen edit.

iPhone XR

Posted on Feb 1, 2021 6:24 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2021 10:17 AM

Hi jbfrost,


We understand that you're currently unable to remove apps from your iPhone, and we'd like to help. To clarify, are you not seeing the option to remove the app at all when you press and hold on it? The article below shows how we would normally expect the function to work:


How to delete apps on your iPhone, iPad, and iPod touch


If you aren't seeing any option to remove the app, it's possible that restrictions or a profile have been enabled on the iPhone to prevent apps from being removed. Here's how to determine if restrictions have been enabled:


Use parental controls on your child's iPhone, iPad, and iPod touch


Have a great day!

1 reply
Question marked as Top-ranking reply

Feb 3, 2021 10:17 AM in response to jbfrost

Hi jbfrost,


We understand that you're currently unable to remove apps from your iPhone, and we'd like to help. To clarify, are you not seeing the option to remove the app at all when you press and hold on it? The article below shows how we would normally expect the function to work:


How to delete apps on your iPhone, iPad, and iPod touch


If you aren't seeing any option to remove the app, it's possible that restrictions or a profile have been enabled on the iPhone to prevent apps from being removed. Here's how to determine if restrictions have been enabled:


Use parental controls on your child's iPhone, iPad, and iPod touch


Have a great day!

I cannot delete apps from my iPhone XR. There is no menu that shows up, no "-" , no "x" or anything when I access the home screen edit.

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