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Level 1

4 points

Download app

I need to download the app but it’s not letting me because the saying that I have a billing problem but the app is not charging me any money?

iPhone XR, iOS 14

Posted on Feb 1, 2021 7:29 AM

Best reply

Level 10

195,831 points

Posted on Feb 1, 2021 7:35 AM

If you're being told there is a billing problem, that means that a previous purchase did not complete and you owe Apple money.

You need to contact iTunes Store support and settle your debt before you can download anything.

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