I have a charge for an item that I do not want. How do I cancel the charge?

Hi donna3179,

It sounds like you are wanting to request a refund for an item that was purchased. We can help get you pointed in the right direction for support.

If the item was purchased from the iTunes Store or App Store and it is a subscription, you will need to cancel the subscription before you can request a refund: How to cancel a subscription from Apple

Then, you can use the steps listed here to request a refund: Request a refund for apps or content that you bought from Apple

If you purchased an item from the Apple Online Store, you will need to contact Apple Support directly for assistance with returning the item: Contacting Apple

We hope this helps.

Cheers!