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I’m unable to install MacOS in my computer

Hi! I was updating the software on my MacPro 2010 and now I’m unable to install it and is not letting me go into my computer.

MacBook Pro 15″, macOS 10.12

Posted on Feb 1, 2021 12:46 PM

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Question marked as Best reply

Posted on Feb 1, 2021 8:17 PM

Raynette01 wrote:

Hi! I was updating the software on my MacPro 2010 and now I’m unable to install it and is not letting me go into my computer.



Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive


Recovery: https://support.apple.com/en-us/HT204904



How to erase a disk for Mac - https://support.apple.com/en-us/HT208496



How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904


3 replies
Question marked as Best reply

Feb 1, 2021 8:17 PM in response to Raynette01

Raynette01 wrote:

Hi! I was updating the software on my MacPro 2010 and now I’m unable to install it and is not letting me go into my computer.



Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive


Recovery: https://support.apple.com/en-us/HT204904



How to erase a disk for Mac - https://support.apple.com/en-us/HT208496



How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904


Feb 4, 2021 8:15 AM in response to Raynette01

Raynette01 wrote:

Hi,

I did try that but nothings seems to work. It keeps telling me that OS X could not be installed, that no packages were eligible for install. See image below.
how can I install and older version if now I don’t have access to the apple store in my computer?

https://discussions.apple.com/content/attachment/b9b6b383-8681-48a5-83f8-f306aeb1d388


If you are effectively locked out—then you bought a brick.

I’m unable to install MacOS in my computer

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