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adells Author

Level 1

4 points

Iphone x

Hi, I have an iPhone X that got very hot for some reason. I turned the phone off and now it will not charge or turn on. any ideas on problem solving appreciated

thanks Adell

iPhone X

Posted on Feb 1, 2021 8:14 PM

Apple recommended

deggie

Level 10

167,143 points

The battery may have shorted out. Click on the Contact Support link at the top right of this page to start the service process.

Posted on Feb 1, 2021 10:16 PM

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Iphone x

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