Why can’t I buy more iCloud storage
I’m trying to buy iCloud storage but it’s not processing
Question marked as
User profile for user:
Lindsay_B.
User level:
Community Specialist
Hi there, Cynthia!
Thanks for stopping by the Apple Support Communities. We understand you're trying to purchase additional iCloud storage, but the payment isn't processing. We're happy to help!
First, we would recommend checking out the Apple Support article If your payment method is declined in the App Store or iTunes Store - Apple Support. If your payment information is OK and the issue continues, try on another network or another device: Upgrade your iCloud storage plan - Apple Support.
For more help after that, please get in touch with Apple Support directly: Get Support.
Have a lovely day!