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Apple folio leather case for iPhone x

my leather folio case disconnects a call when the case is closed,

is there a way around it ?

I don’t t wont to switch of the auto lock feature as well.


Thanks in advance.

iPhone X, iOS 14

Posted on Feb 2, 2021 3:57 AM

Reply
Question marked as Best answer

Hi there,


From what we can tell, calls are disconnecting when closing the case you use with your iPhone. We're glad you've joined us in Apple Support Communities, and we can provide some guidance. 


Does this happen when you remove the case from your iPhone? If not, we would suggest making sure the screen of your iPhone is locked before closing the case during phone calls.


Cheers.

Posted on Feb 4, 2021 8:14 AM

2 replies
Question marked as Best answer

Feb 4, 2021 8:14 AM in response to Khaled-Alamoudi

Hi there,


From what we can tell, calls are disconnecting when closing the case you use with your iPhone. We're glad you've joined us in Apple Support Communities, and we can provide some guidance. 


Does this happen when you remove the case from your iPhone? If not, we would suggest making sure the screen of your iPhone is locked before closing the case during phone calls.


Cheers.

Apple folio leather case for iPhone x

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