My new iPad will not connect to my router

Question

My new iPad will not connect to my router

How can I get my new iPad to connect to my router?

iPad Air, iOS 11

Posted on Feb 2, 2021 4:39 AM

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Answer 1

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LotusPilot

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Feb 2, 2021 10:16 AM in response to FrustrationUnlimited

FrustrationUnlimited wrote:

Complicated! Sometimes it connects and sometimes not. When it connects, it may scroll? Buffer? for a while until it catches up, then continues.

My grandson thought I might have better response with a newer model. Just got this last week.

This statement suggests that your issue pre-existed your new iPad - as you were experiencing difficulties with your previous iPad. This almost certainly shifts the likely cause of difficulties from your iPad - to your WiFi Router or other WiFi network components such as range-extenders (if used).

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Answer 2

Feb 2, 2021 6:21 AM in response to FrustrationUnlimited

Do you have a particular problem. Does the iPad fail to connect when you try to join the network? Do you see any errors x and if so, what do you see? Are any other devices managing to connect to your WiFi network?

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Answer 3

Feb 2, 2021 9:58 AM in response to LotusPilot

Complicated! Sometimes it connects and sometimes not. When it connects, it may scroll? Buffer? for a while until it catches up, then continues.

Sometimes what should be a picture on Facebook is just a grey square.

we have 3 computers, 2 iPads and 3 iPhones and my iPad is the only one that has problems.

it will also close a program and say that an internet connection is required. I check settings and it says my Wi-Fi is connected.

I am an octogenarian not a savvy teenager and had an older model. My grandson thought I might have better response with a newer model. Just got this last week.

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