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Gubnet1 Author

Level 1

4 points

my Powerbeats pro are echoing , only used twice

My Powerbeats are echoing and breaking up. Only used them twice. I have reconnected, removed etc with no luck

Posted on Feb 2, 2021 8:38 AM

Top-ranking reply

melissa_m77

Community Specialist

Posted on Feb 4, 2021 9:28 AM

Hello Gubnet1,

Welcome to Apple Support Communities. It sounds like you're having trouble with audio on your Powerbeats Pro. We are happy to share information that may help.

You've taken some great steps already. Next, try pairing your Powerbeats Pro with a different device to further isolate the issue to either the Powerbeats Pro or the paired device.

Also, reset them using the steps under "Reset Powerbeats Pro" in this article: Reset your Beats earphones.

Take care.

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my Powerbeats pro are echoing , only used twice

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