my mac is not seeing my iphone in restore mode
My iphone is disabled and now I am trying to restore and the mac is not finding it. How do I proceed?
iPhone 11 Pro, iOS 14
User profile for user:
ryane77
User level:
Community Specialist
Hello there cyndi1208,
Thanks for reaching out. We'd like to see how we can help with your Mac and iPhone question.
We have a couple great guides with steps on how to recognize your iPhone and restore it back to factory settings. Check that out here:
If you forgot the passcode on your iPhone, or your iPhone is disabled
Locate and view your connected device on your computer
After reviewing those articles, keep us posted with your results.
Take care.