February 2021 monthly challenge missing

Yesterday I noticed that the January 2021 monthly challenge was still going even though it was February 1st. I restarted my Apple Watch and iPhone and the January monthly challenge went away, but now there is no February monthly challenge showing up. I see the special Unity Challenge for the month and then the "perfect month" challenge under Move Goals, but that's all. Is anyone else experiencing this issue and how can I solve it?

Posted on Feb 2, 2021 9:40 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2021 10:36 AM

Hi Puffin_time,


It sounds like you’re having trouble getting your monthly challenge to appear on your Apple Watch. We’re happy to help.


To start, check to see if you have any available software updates:


Update your Apple Watch


If that doesn’t help, try unpairing your Apple Watch and setting it up again:


Unpair and erase your Apple Watch


Set up your Apple Watch


Should none of the above resolve your issue, Contact Apple Support


Best regards. 

6 replies
Question marked as Top-ranking reply

Feb 4, 2021 10:36 AM in response to Puffin_time

Hi Puffin_time,


It sounds like you’re having trouble getting your monthly challenge to appear on your Apple Watch. We’re happy to help.


To start, check to see if you have any available software updates:


Update your Apple Watch


If that doesn’t help, try unpairing your Apple Watch and setting it up again:


Unpair and erase your Apple Watch


Set up your Apple Watch


Should none of the above resolve your issue, Contact Apple Support


Best regards. 

Mar 28, 2021 5:53 PM in response to Lillyjilly

Yeah, I worked with senior advisor and did a whole bunch of stuff including re-pairing the phone (twice), I was told after I'd update watch and phone software and restarted, all would be fine. It wasn't of course. And when I called back the rep read the case and said a bunch of fairly dumb stuff about what I need to do to complete the challenges ...so I moved on. BTW, when it happened to me in September, that advisor had me create a bunch of logs and screenshots that I uploaded for the engineers. This time they just had some "fixes" to get me off the phone I think...

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February 2021 monthly challenge missing

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