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every billing info is declined

i try all my ACTIVE debit cards and it always says it’s being declined when there’s money in the card, please help

iPhone 11, iOS 14

Posted on Feb 2, 2021 10:00 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2021 10:04 AM

lilian0803 Said:

"every billing info is declined: i try all my ACTIVE debit cards and it always says it’s being declined when there’s money in the card, please help"


Two Key Points:

I. Contact your Bank:

Go Here: Payment Methods that you can Use with your Apple ID - Apple Support. I would think it is just not an option to use, based on your location. But, if it is just not going through, then contact your Financial Institution (i.e. bank). Perhaps, it is being seen as a scam purchase, though that is likely not the case.


II. Contact Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Feb 2, 2021 10:04 AM in response to lilian0803

lilian0803 Said:

"every billing info is declined: i try all my ACTIVE debit cards and it always says it’s being declined when there’s money in the card, please help"


Two Key Points:

I. Contact your Bank:

Go Here: Payment Methods that you can Use with your Apple ID - Apple Support. I would think it is just not an option to use, based on your location. But, if it is just not going through, then contact your Financial Institution (i.e. bank). Perhaps, it is being seen as a scam purchase, though that is likely not the case.


II. Contact Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

every billing info is declined

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