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iTunes not working

Im unable to log in to my iTunes account anymore from my 2010 MacBook running High Sierra. I can access store no problems but try signing in and it gets stuck on “accessing ITunes store

Mac Pro

Posted on Feb 2, 2021 11:36 AM

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Posted on Feb 2, 2021 1:06 PM

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

2 replies
Question marked as Best reply

Feb 2, 2021 1:06 PM in response to Tug43

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

iTunes not working

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