mac bookpro battery symbol

Hi turq99,

Thanks for that additional information. If that symbol pops up only when your Mac is fully charged, then it's perfectly normal.

When that symbol appears, the following occurs:

• Your Mac doesn't draw power from the battery inside. It relies completely on the power adapter that is connected. (If you remove the power adapter, it will start drawing power from the battery again as expected.)
• Your Mac does not charge the internal battery. This can be due either to it already being fully charged (as in your case), or the Mac is trying to preserve the battery's longevity.

Hi turq99,

When you see the symbol that you posted here, your Mac is operating using AC power, but is not charging the battery. This is likely due to your Mac trying to preserve the battery's long-term life.

In System Preferences -> Battery -> Battery, try disabling these options if you feel that they are the cause of the issue:

• Optimized Battery Charging: When this is enabled, your Mac doesn't charge the battery until soon before it thinks you'll use it.
• Battery Health -> Manage battery longevity (Intel only): Your Mac uses less of the battery's capacity in order to preserve the battery's long-term life.

If none of those help, enable them again, then reset the SMC if your Mac has an Intel processor.