Activate iPhone

I have an iPhone X which comes up with UNABLE TO ACTIVATE, any ideas please.

Mike

iPhone X

Posted on Feb 2, 2021 2:11 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2021 2:04 PM

Hi there, Mike,


Thanks so much for visiting the Apple Support Communities. It looks like you're unable to activate an iPhone, and are receiving an error indicating an update is required to do so. We're happy to help!


First, try the steps in the Apple Support article If you can't activate your iPhone - Apple Support. If that does not resolve the issue, follow If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support.


If you still can't activate the iPhone, you will need to get in touch with Apple Support directly next. You can do that here: Get Support.


Have a great day!

1 reply
Question marked as Top-ranking reply

Feb 4, 2021 2:04 PM in response to smikewalt

Hi there, Mike,


Thanks so much for visiting the Apple Support Communities. It looks like you're unable to activate an iPhone, and are receiving an error indicating an update is required to do so. We're happy to help!


First, try the steps in the Apple Support article If you can't activate your iPhone - Apple Support. If that does not resolve the issue, follow If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support.


If you still can't activate the iPhone, you will need to get in touch with Apple Support directly next. You can do that here: Get Support.


Have a great day!

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Activate iPhone

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