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Refund

How do I apply for a refund for a app that does not work well



iPhone 7, iOS 13

Posted on Feb 2, 2021 3:08 PM

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Question marked as Best reply

Posted on Feb 2, 2021 3:15 PM

Use these links to resolve your issue:


Read how to "Request a refund for apps or content that you bought from Apple" click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

1 reply
Question marked as Best reply

Feb 2, 2021 3:15 PM in response to Kike512

Use these links to resolve your issue:


Read how to "Request a refund for apps or content that you bought from Apple" click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

Refund

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