Apple ID
Why I can’t purchase app on my iPhone? Any problem with my account?
iPhone 7 Plus, iOS 14
Question marked as
Top-ranking reply
s the screen shot shows, contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.