I have an Iphone XR running 14.4, Everytime I turn the phone off it goes into dfu mode, So i have to restore it everytime its turned off. Any help would be appriciated Thanks.
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Hi there, I use the power button and volume down to turn off, I just use the power button to turn on, but it does not power on, No it is not plugged into anything. When I connect it to my laptop iTunes detects the phone is in recovery mode and restores the phone and does this every time. After the restore is complete the phone restarts but does not come on but iTunes says the phone is recovery mode.
Have you every successfully tried a forced restart to turn it back on instead?
With any case off Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.
This is a user-to-user technical support site operated by Apple. We can't know what you have tried unless you describe it in your original post. I take it you also tried restoring from your backup? And you have ample storage space available?
I do apologise, I am new to this and I’m just trying to get some help, I only put this up to see if anyone else had come across the same problem, I am certainly not technically minded so please bear with me, Yes I had successfully restored the phone from my back up, But as soon as I turned it off and tried to turn it on it goes back into dfu mode. Thanks
Is it going into DFU mode or Recovery mode? They are different. Either way at this point I would suggest that you click on the Contact Support link at the top right of this page and start the service process.
Hi, There, Battery health is good but I do believe the battery was recently replaced I have been reading some forums about non apple batteries causing problems but I don’t know, I have restored phone as new and from a backup with the same result, thanks.
Why are you using 3u tools? You sound like you are technical minded. iTunes will be correct you are flipping into Recovery mode, not DFU and again this can definitely be caused by a 3rd party battery or damage to the iPhone when they installed it.
You are better off with a genuine battery and their could be damage to the Power Management IC. Your not technologically minded but you are opening an iPhone? Now that you have done that don't bother to contact Apple support. Go back to whoever serviced it.
How are you turning it off?
How are you turning it back on?
Is it plugged into anything when turning it off or back on?
Yes I have tried this many times thanks.
Excellent. What does your Battery Health show?
hHave you tried setting up as new, not restoring a backup?
3rd party batteries can cause exactly the problem you are having. Take is back to whoever replaced the battery and tell them the problem you are having. Apple may refuse to service that phone.
Hi, On iTunes it comes up with the iPhone is in recovery mode and wants me to restore, But in 3u tools it shows the phone is in dfu mode, Hope this helps thanks.
Hi, So it has to be a genuine apple battery? I’ve just had a look inside and it’s definitely not genuine Thanks.
Thank you, I will purchase a genuine battery and give it a try, Thanks for your help.
Every time I turn the iPhone off it goes into DFU mode
