iPhone 8

My sons iPhone 8 camera stopped working. He can still take “selfies” but that’s it .. help 😬

iPhone 8

Posted on Feb 3, 2021 11:33 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2021 10:36 AM

Hi RachaelC1980,


Thank you for posting in Apple Support Communities. We can definitely understanding needing to get your son's iPhone camera back up and running. You mentioned that he is still able to take selfies so the front camera is working, what do you see when you launch the back camera? Does it work in any app that uses the camera? Are there any updates for the iOS or any apps available? You can try these steps If the camera or flash on your iPhone, iPad, or iPod touch isn't working.



Hope that helps!

1 reply
Question marked as Top-ranking reply

Feb 5, 2021 10:36 AM in response to RachaelC1980

Hi RachaelC1980,


Thank you for posting in Apple Support Communities. We can definitely understanding needing to get your son's iPhone camera back up and running. You mentioned that he is still able to take selfies so the front camera is working, what do you see when you launch the back camera? Does it work in any app that uses the camera? Are there any updates for the iOS or any apps available? You can try these steps If the camera or flash on your iPhone, iPad, or iPod touch isn't working.



Hope that helps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 8

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.