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Apple ID is blocked

I do not know the reason why my Apple ID is blocked and how can I unblock it again. Please help me to solve the problem. Thank you.

iPhone 11, iOS 14

Posted on Feb 3, 2021 12:38 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2021 12:40 PM

What you need to do depends upon what message you are seeing. (Including exact error messages when you start a topic helps us help you.) Click on the links below to read more about each step to take.


If you only see this in an email, a text message, or somebody called you to report this, it is phishing. Do not respond. Forward emails to: reportphishing@apple.com


OR


If you see a message that says "Your account has been disabled in the App Store and iTunes," click here --> https://support.apple.com/HT208856 and read what you need to do.


OR:


If the message says "If your Apple ID is locked or disabled," click here and read what to do --> https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."


Also note "What to do after [or before] you change your Apple ID [email address] or password". Click here --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921


If you cannot resolve it yourself try one of these contact methods:


- Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


- Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


- Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232




5 replies
Question marked as Top-ranking reply

Feb 3, 2021 12:40 PM in response to Anka03

What you need to do depends upon what message you are seeing. (Including exact error messages when you start a topic helps us help you.) Click on the links below to read more about each step to take.


If you only see this in an email, a text message, or somebody called you to report this, it is phishing. Do not respond. Forward emails to: reportphishing@apple.com


OR


If you see a message that says "Your account has been disabled in the App Store and iTunes," click here --> https://support.apple.com/HT208856 and read what you need to do.


OR:


If the message says "If your Apple ID is locked or disabled," click here and read what to do --> https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."


Also note "What to do after [or before] you change your Apple ID [email address] or password". Click here --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921


If you cannot resolve it yourself try one of these contact methods:


- Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


- Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


- Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232




Feb 3, 2021 1:23 PM in response to Anka03

You clicked on the link and contact Support? I do not know how long it takes for them to respond. Probably not instantaneously.


I assume you were seeing that message? "Unblocked" is not a term Apple uses so I had to guess from that what you meant. That's why I said it helps to know what exactly you are seeing and the exact wording of any messages.

Apple ID is blocked

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