You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: ColleenP150
ColleenP150 Author
User level: Level 1
9 points

I am trying to transfer the data from my old iPhone X to my new iPhone 12 Pro. it seems to be stuck on the update screen. Please advise.

I am trying to transfer the data from my old iPhone X to my new iPhone 12 Pro. It seems to be stuck on the software update. Please advise.


iPhone X

Posted on Feb 3, 2021 12:41 PM

Reply
Question marked as Top-ranking reply
User profile for user: frazzm737
frazzm737
User level: Level 9
55,248 points

Posted on Feb 3, 2021 12:43 PM

See it this link helps...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

View in context
1 reply

I am trying to transfer the data from my old iPhone X to my new iPhone 12 Pro. it seems to be stuck on the update screen. Please advise.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up