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Roblox app

My grandson purchased a free Roblox app on 19 may 2020.

sense then I have been charged $28.99

each month from 30 June to 30 October 2020 by Roblox corporation for

upgrades,bug fixes improvements to speed.We did not request these monthly

upgrade and I would like a refund how would I go about it

iPhone 6s, iOS 14

Posted on Feb 4, 2021 1:00 AM

Reply
Question marked as Best reply

Posted on Feb 5, 2021 7:32 AM

To stop a subscription follow the steps in this guide:

See or cancel your subscriptions - Apple Support


When the subscription shows Expires on [Date]


That means the subscription is canceled.


If you are still unable to cancel the subscription:

Contact Apple for support and service - Apple Support


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Best reply

Feb 5, 2021 7:32 AM in response to 1949tr

To stop a subscription follow the steps in this guide:

See or cancel your subscriptions - Apple Support


When the subscription shows Expires on [Date]


That means the subscription is canceled.


If you are still unable to cancel the subscription:

Contact Apple for support and service - Apple Support


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Roblox app

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