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i was charged by apple for $47.65 and a second charge for $31.77. I want to know why and how because i dont even have a credit card saved on the apple billegs. so how did you get my card informations
Did you see these charges on your statement, or did you just receive an email saying you were charged? If it was just an email it was a scam to steal your identity. See →Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If the charges actually appear on your bank or credit card statement or website see→If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support
Did you see these charges on your statement, or did you just receive an email saying you were charged? If it was just an email it was a scam to steal your identity. See →Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If the charges actually appear on your bank or credit card statement or website see→If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support
Click on this link and read it to "See your purchase history in the App Store or iTunes Store [iOS, computer, or web]" --> http://support.apple.com/HT204088
- If you are a Family Sharing organizer you will not see items purchased by others but which may appear on a credit card you own; those have to be checked from family member accounts.
Read all the steps in this link -->
If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - https://support.apple.com/HT201382
If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a statement for a card you alone control, contact your bank or card company about card fraud. Apple does not handle that.
If you now recognize this purchase and are asking for a refund then realize Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple does refund on a case by case basis, but they can also refuse.
Request a refund for apps or content that you bought from Apple - https://support.apple.com/HT204084
Report a Problem - https://reportaproblem.apple.com/?s=6
If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
why am i beeing charged for things i didnt purchase
