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My profile name has been changed by Apple Support page

I logged in and found that my profile name has been changed from M&MsDad to M&MsDad


I get an error when I click on my subscriptions and it directs me to the Apple Support Community page. I can't change the name in the profile section either. How do I fix this? Thanks.

Posted on Feb 4, 2021 5:22 PM

Reply
3 replies

Feb 4, 2021 6:29 PM in response to MnMsDad

That happened because the forum software cannot seem to tolerate the ampersand (the "and" symbol) in a user name. It "decodes" it to the character string you see now. It also rendered it practically unsearchable.


I will ask our Hosts (mods) to contact you about changing to a username that does not do that. Best to avoid "Shift + numeric" characters.

My profile name has been changed by Apple Support page

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