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updating OSX

cannot update OSX. I have version 10.13.6 but 10.15 is available


MacBook Pro 13″, macOS 10.13

Posted on Feb 4, 2021 7:40 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2021 10:32 PM

Installing a newer OS is called an upgrade.


Which OS you can upgrade to will be governed by which model and year your mac is.

Click on the  top left of your screen click on About This Mac to find out the year of your mac.


For older OS’s like macOS Catalina 10.15,


Open Safari and click on this link, 


How to get old versions of macOS – Apple Support

Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.

Then go to the Download OS section and click on the OS you want to install.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want to or are able to install Big Sur, open Safari and click on the link below.

How to upgrade to macOS Big Sur - Apple Support


If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are offering 64bit updates.

2 replies
Question marked as Top-ranking reply

Feb 4, 2021 10:32 PM in response to Donur

Installing a newer OS is called an upgrade.


Which OS you can upgrade to will be governed by which model and year your mac is.

Click on the  top left of your screen click on About This Mac to find out the year of your mac.


For older OS’s like macOS Catalina 10.15,


Open Safari and click on this link, 


How to get old versions of macOS – Apple Support

Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.

Then go to the Download OS section and click on the OS you want to install.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want to or are able to install Big Sur, open Safari and click on the link below.

How to upgrade to macOS Big Sur - Apple Support


If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are offering 64bit updates.

Feb 4, 2021 7:46 PM in response to Donur

Donur Said:

"updating OSX: cannot update OSX. I have version 10.13.6 but 10.15 is available"

-------


Compatibly may be the culprit.

Two steps: find your model limner, then see if it is compatible with Big Sur.


Find Out the Model fo your Mac:

  1. Go to: Apple Menu
  2. Select: About this Mac
  3. View: 2nd line down


Compatibility:

See if the model is shown here: macOS Big Sur is Compatible with these Computers - Apple Support

updating OSX

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