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My daughter has an account that I manage and the other day she tried to download an app however the App Store said her account was disabled
I tried restarting but that didn’t work and I checked the payment methods.
Is there anything I can do to fix this?
iPhone 11, iOS 14
According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
"Contact Apple Support for help.
If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."
According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
"Contact Apple Support for help.
If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."
App Store and ITunes disabled
