Apple Music

Why am I getting charged for Apple Music if I’m on a family plan and not the head holder of the account?

Posted on Feb 4, 2021 8:30 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Feb 7, 2021 2:29 PM

Hi Adrianac2,


It sounds like you are being charged for an Apple Music subscription and we can help.


Do you have an Apple ID balance that was charged?

Your Apple ID balance is charged for subscriptions before the family payment method:

How apps, content, and subscriptions from Apple are billed


If you still have a billing concern, contact Apple Support for help:

Contact Apple Support


Thanks for using the Apple Support Communities.

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Question marked as ⚠️ Top-ranking reply

Feb 7, 2021 2:29 PM in response to Adrianac2

Hi Adrianac2,


It sounds like you are being charged for an Apple Music subscription and we can help.


Do you have an Apple ID balance that was charged?

Your Apple ID balance is charged for subscriptions before the family payment method:

How apps, content, and subscriptions from Apple are billed


If you still have a billing concern, contact Apple Support for help:

Contact Apple Support


Thanks for using the Apple Support Communities.

Reply

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