iPhone 12 Pro Max camera not working


after update ios 14.4 my iphone show this massage "important camera massage : unable to verify this iphone has a geniune apple camera " please help


[Edited by Moderator]

Posted on Feb 4, 2021 9:55 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2021 9:58 PM

Your iPhone is still under its 1YR Limited Warranty. Take advantage of that. I recommend that you have your iPhone examined at the Apple Store or at an Apple Authorized Service Center to determine the cause. If they are not open then please contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers.


Axel F.

1 reply
Question marked as Top-ranking reply

Feb 4, 2021 9:58 PM in response to narangerel177

Your iPhone is still under its 1YR Limited Warranty. Take advantage of that. I recommend that you have your iPhone examined at the Apple Store or at an Apple Authorized Service Center to determine the cause. If they are not open then please contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 Pro Max camera not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.