Return and get a refund for items you bought with Apple Pay in a store
The cashier can use the Device Account Number to process your return. To find the Device Account Number on your iPhone or iPad:
- Open the Settings app.
- Scroll down to Wallet & Apple Pay.
- Tap the card.
For Apple Watch:
- Open the Apple Watch app on your iPhone.
- Go to the My Watch tab & tap Wallet & Apple Pay.
- Tap your card.
If the cashier needs your card details:
- On the device that you used to buy the item, choose the card that you want to be refunded in Apple Pay.
- On your iPhone, hold the device near the reader and authorize.
- On your Apple Watch, double-click the side button and hold the display of your Apple Watch within a few centimeters of the contactless reader.
For items that you bought using a Suica or PASMO card with Apple Pay, return the item to the same terminal where you made the purchase before you use Suica or PASMO to make another purchase with Apple Pay.
It may take several days for a refund to appear on your card statement.
Learn how to get a refund when you return an item you bought with Apple Card.