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New C cord Problems

I bought a new MacBook Pro in Dec. 2020 and last night the cord melted and my battery is totally dead. Has this happened to anyone else?

Posted on Feb 5, 2021 6:34 AM

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Question marked as Apple recommended
francine680 wrote:

I bought a new MacBook Pro in Dec. 2020 and last night the cord melted and my battery is totally dead. Has this happened to anyone else?



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Posted on Feb 5, 2021 10:03 AM

1 reply
Question marked as Apple recommended

Feb 5, 2021 10:03 AM in response to francine680

francine680 wrote:

I bought a new MacBook Pro in Dec. 2020 and last night the cord melted and my battery is totally dead. Has this happened to anyone else?



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

New C cord Problems

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