I need to turn off Find My iPhone in order to have repairs completed, but my screen is broken
How do I do this without removing the iPhone from my account?
iPhone 11, iOS 14
Question marked as
User profile for user:
Todd0213
User level:
Community Specialist
Hello nwurm93,
It sounds as though you're preparing your iPhone for service, and asking how to turn off Find My without removing the iPhone from your devices. When setting up your device for repair you would need to follow the steps outlined in the following article. From what is shown you would have to remove the device from Find My if you're unable to turn off Find My from Settings. This does not remove your device from being registered to you.
Get your iPhone, iPad, or iPod touch ready for service
Have a great day!