Water damage. Screen now wont turn on
Spilled water in the middle of the night, didn’t realize it got on my Macbook Pro. Now it’s not turning on but the Caps light can turn green when pressed.
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anneli177 wrote:
Spilled water in the middle of the night, didn’t realize it got on my Macbook Pro. Now it’s not turning on but the Caps light can turn green when pressed.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
https://support.apple.com/mac/repair/service