IPhone 11 Pro Max glitching

My phone keeps backing out of apps and shows a black screen then not showing all apps on screen

iPhone 11 Pro Max

Posted on Feb 5, 2021 12:47 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2021 5:44 PM

Hey there, Philipaccess.


You stated that your iPhone 11 Pro Max is having issues of an app possibly unexpectedly quitting, seeing a black screen, and then seeing not all your apps on your Home Screen.


If the app unexpectedly quit, then check out this article that has steps that could help: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If the black screen had the Apple logo or a spinning gear, you'll want to follow the steps in this article: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


Let us know if those articles help. Take care!

1 reply
Question marked as Top-ranking reply

Feb 7, 2021 5:44 PM in response to Philipaccess

Hey there, Philipaccess.


You stated that your iPhone 11 Pro Max is having issues of an app possibly unexpectedly quitting, seeing a black screen, and then seeing not all your apps on your Home Screen.


If the app unexpectedly quit, then check out this article that has steps that could help: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If the black screen had the Apple logo or a spinning gear, you'll want to follow the steps in this article: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


Let us know if those articles help. Take care!

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IPhone 11 Pro Max glitching

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