My Wacom Intuos Pro does not recognize the Wacom pen since Big Sur update. Been on phone with Wacom all day. Suggestions?
Mac Pro
If you want to add the Wacom apps to Full disk Access open the System Preferences> Security & Privacy
preference pane.
Scroll down to Full Disk Access and select it, click on the + button this will open a new window to
your Applications folder. Scroll down to the Wacom folder, open it and select the Wacom apps
and press Open.
Stick with bothering Wacom it is there product it is up to them to supply the drivers necessary
for your tablet and pen.
Have you checked their product support site.
https://www.wacom.com/en-gb/support/product-support/drivers
What exact model of Intros Pro do you have?
I have been all over the world with this problem. Intuos Pro small, PTH-451. Art Pen. Thanks for the help.
Pen worked for over an hour this am, then disappeared.
Did you download this driver for your Tablet and Pen.
Once downloaded double- click to install.
I think the Wacom drivers need to have full Disk Access in
System Preferences> Security & Privacy> Privacy> Full Disk Access,
click the plus button to add the Wacom drivers if asked.
Is it possible your pen is faulty, do you have another one you can borrow
to eliminate that question.
Screenshots. Downloaded driver when talking to Wacom yesterday.
In Accessibility but not Full Access.
Well you seem to have done everything.
Could the pen / tablet be faulty, can you try them on another mac
either running Big Sur or not.
Do Wacom have a users forum where you can ask a question
or get further advice.
Not in Full Disk Access. How do I input it? What tern=ms do I use???
If you want to add the Wacom apps to Full disk Access open the System Preferences> Security & Privacy
preference pane.
Scroll down to Full Disk Access and select it, click on the + button this will open a new window to
your Applications folder. Scroll down to the Wacom folder, open it and select the Wacom apps
and press Open.
So far, this am, it's working fine without Full Disk Access. Thanks for the help.
if you have Clean my mac you might need to go to: Optimization-enable all WACOM
Do not install CleanMyMac this has the potential to cause your mac more harm than any benefits it may
pretend to offer. Often it will flag up files as threats which you may be tempted to delete, these files are often
much needed system files that if deleted will cause problems.
If you have it installed go to the developers website and get full instructions on how to uninstall thoroughly.
Macs do not need cleaning or optimisation apps or anti-virus apps, these run in the background using up
system resources giving false information and have the potential to harm your mac rather than protect it.
Please read this article,
Effective defenses against malware and ot… - Apple Community
I installed Malwarebytes, the free one, years ago. Nothing else. Hope I didn't screw up.
Malwarebytes is fine.
Is the Wacom tablet and pen still working.
So far, so good! Thanks for everyone's help!
Wacom and Big Sur
