Payment method is suddenly getting declined

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Level 1

4 points

Payment method is suddenly getting declined

Hello, I do not know what’s wrong but my payment method is suddenly getting declined, even though all the info updated is correct! I am not even able to remove this payment method or add any other! I am hence unable to download any apps

Posted on Feb 5, 2021 4:29 PM

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Answer 1

lkrupp

Level 7

22,201 points

Feb 5, 2021 4:44 PM in response to chhavi176

You need to contact your "payment method” provider, possibly a credit card?, to find out why charges are being declined.

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Answer 2

Feb 5, 2021 4:34 PM in response to chhavi176

You can't remove it because you still have money owed on it.

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Payment method is suddenly getting declined

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