HDMI to lightning adapter won’t play downloaded content

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Level 1

8 points

HDMI to lightning adapter won’t play downloaded content

Okay, so I bought the official apple adapter after trying the cheaper nock offs and running into what I understand to be licensing issues and it does work but it still either shows and error or simple won’t load my downloaded content. What gives? I just spent 70$ on this thing and if it won’t do what I bought it to do then it will be going back the same as the nock off’s. My phone’s software is up to date- is there something else I am missing??

iPhone SE

Posted on Feb 5, 2021 4:56 PM

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Answer 1

deggie

Level 10

167,519 points

Feb 8, 2021 3:39 PM in response to quinnj11

Actually it is probably an issue with Digital Rights Management (DRM) and the HDMI standards.

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Answer 2

jeremy_v

Community Specialist

Feb 8, 2021 11:54 AM in response to quinnj11

Hello quinnj11,

Thanks for reaching out in Apple Support Communities. We understand that you're having trouble downloading content using a HDMI to lightning adapter. We're happy to help. What type of content are you trying to download? Are you getting any sort of error message? The more details we have the better we can help.

Check out the following support article:

About Apple Digital AV Adapters for iPhone, iPad, and iPod touch

Cheers!

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Answer 3

quinnj11 Author

Level 1

8 points

Feb 8, 2021 12:50 PM in response to jeremy_v

No, you don’t understand. The adapter works fine and will work when streaming content on netflix, Disney or prime however, when I try and watch episodes that are downloaded to my device on those same platforms, it gets stuck on a loading screen and doesn’t play. Prime sends a error measage saying to contact amazon support but the problem is persistent across multiple platforms so it’s clearly an issue with the adapter.

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HDMI to lightning adapter won’t play downloaded content

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