I don’t see my AppleTV credit for November-February. Why not? The emails state a credit has been applied but my balance is $0.00. No other purchased apps were billed at a rate implying the credit was applied there. Please advise.

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I don’t see my AppleTV credit for November-February. Why not? The emails state a credit has been applied but my balance is $0.00. No other purchased apps were billed at a rate implying the credit was applied there. Please advise.

I don’t see my AppleTV+ credit for November-February. Why not? The emails state a credit has been applied but my balance is $0.00. No other purchased apps were billed at a rate implying the credit was applied there. Please advise.

Posted on Feb 5, 2021 6:05 PM

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Answer 1

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Eric Root

Level 10

684,123 points

Feb 5, 2021 6:28 PM in response to torre112

See the Apple Support article(s) below.

How long refunds from the App Store or other Apple services take.

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I don’t see my AppleTV credit for November-February. Why not? The emails state a credit has been applied but my balance is $0.00. No other purchased apps were billed at a rate implying the credit was applied there. Please advise.

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