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Apple ID has been locked. Can not operate

iPhone 8 Plus

Posted on Feb 5, 2021 9:37 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,956 points

Posted on Feb 6, 2021 2:56 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

If you can't unlock your Apple ID

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.

If your Apple ID is locked or disabled - Apple Support

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Apple ID has been locked. Can not operate

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