Related Article: If you forgot your Apple ID

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My wife has forgotten her Apple ID and Password

Hi All. We have a new IPhone 6 and I'm trying to set up the phone for my wife.

I had set up the phone in the past and I believe I linked it to my wife's ID.

We forgot her pass code to unlock the phone.

We took the phone to a shop and unlocked the phone.


BUT


My wife has forgotten her Apple ID and Password and I can not get into her account to set up the phone.

We are thinking that she has no Apple ID at all.

But the email that is linked to the iPhone is very similar to here hotmail email.

Very confused

Posted on Feb 6, 2021 1:58 AM

Reply
Question marked as Apple recommended

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get an email option if necessary.


Apple ID - Manage            


Apple ID – Forgot Password            

Posted on Feb 6, 2021 9:42 AM

1 reply
Question marked as Apple recommended

Feb 6, 2021 9:42 AM in response to MCG123K

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get an email option if necessary.


Apple ID - Manage            


Apple ID – Forgot Password            

My wife has forgotten her Apple ID and Password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.