HBO Max not working on new MacBook Air (m1)

Hi astromary,

HBO Max is a great service, and it sounds as though videos aren't loading through their website on your MacBook Air. When having issues with the videos are you receiving any error message, and have you tested other streaming services to see if the issue continues such as on YouTube?

Although the website may be loading, but since videos aren't the following article may help with resolving the issue.

If you can't open a website in Safari on Mac

Have a great day!

Hello astromary,

To help isolate the issue further, do you notice if the same issue and error appears if your Mac is connected to a different Wi-Fi or internet network? If so, and the issue only occurs with HBO Max then reaching out to the website developer is the right course of action. You can find their support information via the HBOmax Help Center website.

Take care!