My friend has iPhone 5 s. She is old and forgot her Apple ID password. I have created new one but when I want to update apps, it says your id or password is wrong. I couldn’t understand why. I am sure it is true. I changed password three times but it is useless. Please help me
You are welcome. The problem appears to be you created a new ID. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
You are welcome. The problem appears to be you created a new ID. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
For the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get an email option if necessary.
Thank you for your answer.I tried forgot my password part. I have created the e mail and security answers today but my answers don’t match the answers in the systems. Id is new, my answers are new. I don’t understand the situation
Thank you so much
It says id or password is wrong
