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I have noticed in the last week that my cellular data usage is not showing up on my iPhone 12. I reached out to T-mobile about it and the rep said the same thing happened with her phone when she updated to the lastest iOS. Was this intentional on Apple's part and will it come back?
iPhone
Bailier,
Thank you for clarifying. Let's try to reset the statistics to see if it starts appearing correctly. This article can provide some guidance: Check the cellular data usage on your iPhone and iPad
Specifically the section titled "View how much data you're using."
If the issue persists, can you verify your exact iOS version?
Cheers!
Hello Aubie_95
It sounds like you are having cellular data issues after updating. We understand how important this is to you and we are here to help.
Let's review all of the steps outlined here: If you see No Service or Searching on your iPhone or iPad
If the issue persists can you provide a few more details? What is your exact iOS version? Are you only experiencing issues with cellular data or are you not able to make phone calls as well? Also, what errors or alerts do you see when you attempt to access cellular data?
Cheers!
I have data, I just don't know how much I've used. It used to show me my total usage but that has gone away. The T-mobile rep I chatted with said the same thing happened to her. I like to know how much of my 2gb data I've used each billing cycle so I can manage apps and keep it from slowing down. But it's no longer showing me how much I've used.
Well it miraculously showed back up today so maybe it was a temporary glitch with T-Mobile.
You didn't look in the right place. The same with T-Mobile rep:
Check the cellular data usage on your iPhone and iPad - Apple Support
Nope still not helpful. I can see how much data I use in each app just not the total like I used to be able to.
I can see that my issue will probably not be resolved here,
Half way down that screen you'll see "Current Period" and the amount.
That is what has disappeared. It used to have that info but no longer does.
Odd. Do you have a company device?
No. Same phone I’ve had for a few months. Maybe it’ll show back up when my billing cycle renews but I just noticed the other day that it had gone away. T mobile rep said hers did the same thing.
Aubie_95,
We are glad it is now working as expected.
Take Care!
iPhone 12 not showing data usage
