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iPhone XR not erasing and stuck

My iPhone XR was being erased back to factory settings and just froze on the apple screen I cannot turn it off and it will not complete the process I have tried all the pushing the volume up then down then holding power button. Nothing works and will not turn off either

iPhone XR

Posted on Feb 6, 2021 10:24 AM

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Posted on Feb 7, 2021 7:44 AM

You need a computer, borrow one if necessary, and see the steps in the following article:

If your iPhone is stuck on the Apple logo

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iPhone XR not erasing and stuck

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