You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't open iPhone or turn it off because my touch screen is unresponsive

What do I do if I can't open iPhone or turn it off because my touch screen is unresponsive.



[Re-Titled by Moderator]

Posted on Feb 6, 2021 1:19 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2021 1:39 PM

Try a forced restart following https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

2 replies

I can't open iPhone or turn it off because my touch screen is unresponsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.