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I'm not able to download apps, it's stating that it's disabled why

iPhone XR

Posted on Feb 6, 2021 4:32 PM

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Question marked as Top-ranking reply

Posted on Feb 6, 2021 4:34 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

4 replies
Question marked as Top-ranking reply

Feb 6, 2021 4:34 PM in response to miamor2569

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Account disabled

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