Stores

milagros183 Said:

"Stores: Hi, I would like to know if the stores in Charlotte are open or I need an apointment. Thank you!"

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I. To Locate an Apple Store:

Check Here: Apple Store - Find a Store - Apple

II. About Genius Bar Appointments:

You need to setup a Genius Bar Appointment at your local Apple Store. But, note that most Apple Stores are closed at the moment, due to COVID-19. So, if the Apple Store is not open, then use Send-in Service.

To Set Once Up:

1. Go Here: Genius Bar Reservation and Apple Support Options - Apple
2. Select: "Get software help" or "Get hardware help" buttons

III. Using Send-in Service:

About Send-In Service and what to include when sending in an item:

Send-In Service - Include Handwritten Notes with the Packaging - Apple Support

milagros183 Said:

"Stores: thank you for tour answer, I saw the stores and they say they are open but what is bar genius appointment? I need that to go to the store and buy an iPhone?"

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You are welcome.

Geniu Bard Assortment:

A Genius Barr Appointment is where you go in to the store, and they look at your device, letting you know approximately how mu h it would cast to fix. If it is covered under warranty, then it may end up costing you nothing. So, set one up, and have this looked at. Simply put, your device is diagnosed at the Genius Bar Appointment.

To Set One Up:

1. Go to: For Getting the Right Support, here’s a Genius Idea - Apple
2. Click: "Get Software Help" or "Get Hardware Help"
3. Proceed from there as necessary